All products purchased from Company are non-refundable unless otherwise indicated.
Unless otherwise specified in this policy, customers and clients who purchase the OptionsMD Mentoring Program on or after 5/25/2011 have a 100% performance money back guarantee plus an additional $500. Apply the system over a twelve month period exactly as described. If you applied the techniques taught in the course, either in a demo account or in a real account, and they are not profitable, send us a copy of your brokerage statements or demo account statements for the 12-months since youâ€™ve owned this course and within 30 days after the twelfth month (from date of purchase) and we will give you a 100% money back refund plus for what you paid for the course plus $500. (The money back guarantee does not apply to any losses that you may have incurred in trading). To request your money back guarantee, you must contact your Account Salesperson at 800-664-3343 with the appropriate documentation. No returns will be accepted prior the twelve month period from the date you purchased the course and all requests for a refund must happen within the 13th month after your initial purchase. With the exception of the Trading Concepts money back guarantee, purchases of all Trading Concepts courses are final.
Trading Concepts, Inc. refund policy is applicable to the original cost of the items(s) and applicable sales taxes. The refund policy does not include shipping and handling costs.
Contact your Account Salesperson at 800-664-3343.
Box all items for return securely. Enclose the order invoice plus all original packaging.
Include a statement regarding the reasons for the return of the product(s).
Send the package back to the address below:
Trading Concepts, Inc.
30100 Telegraph Road â€“ Suite 465
Bingham Farms, MI 48025
For all approved refunds, Trading Concepts, Inc. will issue a credit via the method of payment used in the order.
Payments, Refunds, and Cancellations for Subscription Services:
Subscriptions made through Trading Concepts, Inc and its affiliates are non-refundable. Multi-month subscriptions cancelled prior to their full maturity are recalculated at the monthly rate for months used. Unused time on a monthly basis may be credited towards another product. You can cancel your subscription at any time.
TO CANCEL YOUR SUBSCRIPTION OR TO AVOID PAYING SUBSCRIPTION FEES AFTER THE END OF YOUR FREE TRIAL PERIOD, YOU MUST CALL 1-800-664-3343 AND SPEAK TO ONE OF OUR ACCOUNT EXECUTIVES. We cannot be responsible for requests for cancellation or refund sent to us via email.
After you become a registered Subscriber, and after the initial subscription period of one month or one year as the case may be, Trading Concepts, Inc and its affiliates automatically charges your credit card each month at the then current subscription fee rate until you cancel your subscription by calling 1-800-664-3343 and canceling your subscription with one of our account executives. Subscription fees are not refundable for the initial subscription period or for any partial month in which a subscription is cancelled.
Each subscriber is responsible for the subscription fees and any charges incurred to access Trading Concepts, Inc. and its affiliates.
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